Privacy Policy

Last Updated: October 26, 2023

Welcome to wilful.pro. This Privacy Policy describes how wilful.pro ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website, products, and services (collectively, the "Services"). It also explains your rights regarding your personal data.

We are committed to protecting your privacy and handling your data in an open and transparent manner. By accessing or using our Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Services.

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with you or your household ("Personal Information"). The types of information we collect depend on your interaction with our Services.

1.1 Information You Provide Directly

• Account Information: When you create an account, we collect your name, email address, password, and any other details you choose to provide.
• Profile Information: Information you add to your profile, such as job title, company, and profile picture.
• Communication Data: When you contact us via email or our support channels, we collect the content of your messages and your contact details.
• Payment Information: If you purchase a subscription, our third-party payment processors collect your billing address and payment card details. We do not store full payment card numbers on our servers.
• User Content: Any data, text, files, or other materials you upload, submit, or store within the Services.

1.2 Information Collected Automatically

• Usage Data: Information about how you interact with our Services, including IP address, browser type, device identifiers, operating system, pages viewed, links clicked, and the dates and times of your visits.
• Location Data: General location information derived from your IP address.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect data about your browsing activities. For more details, please see the Cookies section below.

1.3 Information from Third Parties

We may receive information about you from other sources, such as:

• Social media platforms if you connect your account or register through them.
• Service providers that help us with fraud prevention, security, and analytics.
• Publicly available sources or data providers.

2. Use of Information

We use the information we collect for the following business purposes:

• To Provide and Maintain Our Services: To operate, secure, and provide the core functionality of our platform, including account management, customer support, and processing transactions.
• To Improve and Personalize: To understand how our Services are used, develop new features, and personalize your experience, including providing tailored content and recommendations.
• To Communicate with You: To send you administrative messages, service updates, security alerts, and responses to your inquiries. With your consent, we may also send you marketing and promotional communications.
• For Security and Protection: To detect, prevent, and address fraud, abuse, security risks, and technical issues that could harm our users, wilful.pro, or the public.
• For Legal and Compliance Purposes: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests, and to enforce our Terms of Service and other policies.
• For Business Operations: To conduct data analysis, audits, and research to improve our business operations and for internal reporting.

We will not use your Personal Information for purposes materially different than those disclosed in this policy without notifying you and, where required by law, obtaining your consent.

3. Data Protection and Security

We implement and maintain appropriate technical, administrative, and physical security measures designed to protect your Personal Information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption of data in transit and at rest using industry-standard protocols.
• Regular security assessments and vulnerability testing.
• Access controls and authentication procedures to restrict access to Personal Information to authorized personnel only.
• Regular training for our employees on data protection and privacy.

Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

4. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information.

• Essential Cookies: Required for the operation of our Services. They enable core functionality like security, network management, and account access.
• Analytics/Performance Cookies: Allow us to recognize and count visitors and see how they move around our website. This helps us improve the way our Services work.
• Functionality Cookies: Used to recognize you when you return and to personalize content and remember your preferences.
• Targeting/Advertising Cookies: Record your visit, pages you have visited, and links you have followed. We may use this information to make our Services and advertising more relevant to your interests.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services. Most web browsers also provide settings that allow you to control or delete cookies.

5. Your Rights and Choices

Depending on your location and applicable data protection laws (such as the GDPR or CCPA), you may have certain rights regarding your Personal Information. These may include:

• Right to Access: Request a copy of the Personal Information we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete Personal Information.
• Right to Erasure (Right to be Forgotten): Request deletion of your Personal Information under certain circumstances.
• Right to Restrict Processing: Request that we limit the way we use your Personal Information.
• Right to Data Portability: Request a transfer of your data to another service provider in a structured format.
• Right to Object: Object to our processing of your Personal Information